Deleting your account

In the app

1. Sign in and open Profile from the menu.
2. Scroll to Delete account at the bottom.
3. Press Delete my account, type your own email address to confirm, and press Delete permanently.

You are signed out straight away, and the account is gone. There is no waiting period and no confirmation email to click.

What is deleted

• Your sign-in credentials and session.
• Your profile: name, avatar, tax residency.
• Every brokerage account you added, and every transaction in it.
• Every property you added, with its leases, the rent recorded against them and its costs.
• Every valuable you recorded, with all its valuations.

It is immediate and permanent. We cannot restore it afterwards, so export anything you want to keep first. Backups roll off within 30 days.

What stays, and why

Reference data about the instruments themselves — ticker symbols, company names, price history, dividend dates — stays. It is shared: it describes the market, not you, every other user relies on the same rows, and nothing in it records who held what. Your link to it is what goes.

If you cannot sign in

Write to privacy [at] ratio.software from the address you signed up with and we will delete it for you. Use this if you have lost access to the account or already removed the app.

The rest of your rights

Deletion is one of several rights the GDPR gives you. The others — seeing what we hold, correcting it, taking it elsewhere — are on the privacy page.